Do
you ever wish that you had an extra set of eyes to assist
in troubleshooting a technical problem? Well, iHelp Remote
Support to the rescue.
iHelp is a special service available through Syncron CyberKare
which allows our qualified technicians to promptly diagnose
and correct problems through a secure remote connection.
It does not matter how far away you are. iHelp allows our
technicians to remotely take control of your system so it
is just like having onsite technical support... without the
wait. The 256-bit AES SSL encryption that we use ensure your
security needs are met and sessions can only be activated
by you. Once the session is over we are completely disconnected
from your system and cannot re-connect unless you activate
a new session.
This is how it works:
Enter your name and company name in the appropriate fields.
Click submit.
A small application is automatically downloaded to your
computer.
Double Click on the Application to launch the session
You may end the session immediately at any time by clicking
on the large red X
Once the session has ended, the application will automatically
uninstall from your computer system.
Note: Recorded sessions are available for your security
and review.
For more information on iHelp, please call 905-670-3233
or email remote@synkare.com |
